Creed Silver Mountain Water Eau de Parfum 100ml

At Vabiya, our mission is simple: to bring you the world’s most loved fragrances with uncompromising authenticity and care. We know that shopping for perfume online requires trust — and that’s why we make you one clear promise: every fragrance you receive from us is 100% genuine.

What Makes Vabiya Different?

Authentic, Never Fake
We source our perfumes directly from trusted brands and official distributors. That means the fragrance you buy at Vabiya is the very same one you’d find at a luxury department store — never replicas, never grey imports.

Factory-Sealed Perfection
Every perfume arrives in its original, sealed packaging, untouched and exactly as the brand intended. We never repackage, refill, or resell returns. Your fragrance reaches you fresh, pure, and flawless.

Quality Checked by Experts
Before dispatch, our team carefully inspects each order — from batch codes to packaging integrity — ensuring authenticity, freshness, and quality at every step.

Why Customers Choose Vabiya

• Authenticity Guaranteed – Only real fragrances, always.

• Full Transparency – We share our sourcing practices so you know exactly what you’re buying.

• UK Based & Reliable – With a local base in Rotherham, we ensure fast and trustworthy delivery.

• Customer-Centric Service – Whether you have a question or just need reassurance, our team is here for you.

Our Commitment to You

When you shop at Vabiya, you’re guaranteed:

• 100% authentic fragrances

• Fresh, factory-sealed bottles

• Secure, careful storage and handling

• Fast & free UK delivery

• A trusted brand that puts your confidence first

The Vabiya Guarantee

We proudly stand behind every fragrance we sell. If you ever have concerns about authenticity, our support team will provide reassurance, proof, and a quick resolution. Your trust means everything to us.

At Vabiya, we believe perfume is more than a scent — it’s a memory, an experience, a statement of who you are. That’s why we make sure what you receive is nothing less than the true essence of the brand.

No fakes. No compromises. Only authentic fragrance.

Contact Us

Have a question or concern? Get in touch with our friendly UK-based team:
Vabiya
Phone: +44 7491 911699
Whatsapp: +44 7362 036492
For General Product Inquiries & Authenticity Questions: info@vabiya.com
For Customer Support & Assistance: support@vabiya.com
Address: 33 Richard Road, Rotherham, S60 2QP, United Kingdom

This Shipping Policy applies to all orders placed through Vabiya within the United Kingdom (UK). By purchasing from our store, you agree to the terms and conditions outlined below.

Delivery Partners

We partner with trusted and reliable courier services — including UPS, DHL, and OSM — to ensure your orders are delivered safely and on time.

Order Processing & Handling

• Order Cut-Off Time: 05:00 PM (GMT), Monday to Sunday
• Handling Time: 1 business day (Monday to Sunday)
• Transit Time: 2 business day (Monday to Sunday)

Estimated Delivery:
Standard UK delivery generally takes 1–3 business days from the date of dispatch.
Please note that delivery times may vary due to courier workload, weather conditions, or other unforeseen circumstances.

Shipping Cost

• United Kingdom: Free shipping on all orders.
  There are no additional charges for standard delivery.

Order Tracking

All parcels include tracking.
Once your order has been dispatched, you will receive a confirmation email from orders@vabiya.com containing your tracking number and a direct link to monitor your shipment’s progress.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order at orders@vabiya.com or info@vabiya.com.
Once an order has been dispatched, we are unable to modify the delivery address.

Incorrect or Incomplete Address

If a parcel is returned to us due to an incorrect or incomplete address, the customer will be responsible for covering the reshipping cost.

Order Cancellations

If you wish to cancel your order, please contact support@vabiya.com before your order is dispatched.
Once an order has been shipped, cancellations cannot be accepted. You may still return the product in accordance with our Refund & Return Policy.

Delivery Delays

We are not responsible for delays caused by couriers, customs processes, or events outside our control. However, our support team will assist you in tracking and resolving any delivery issues promptly.

Customer Support

For assistance or inquiries regarding your order or shipment, please reach out to:

• Orders & Tracking: orders@vabiya.com
• General Support: support@vabiya.com
• General Information: info@vabiya.com
  
• Phone: +44 7491 911699
  
• Whatsapp: +44 7362 036492

Address: 33 Richard Road, Rotherham, S60 2QP, England, United Kingdom

Our customer support team is available 24/7 to assist you with your order or delivery queries.

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of receiving your item.

Eligibility for Returns

To be eligible, your item must:

• Be in the same condition that you received it.
• Be unworn, unused, and with tags attached.
• Be returned in the original packaging.
• Be accompanied by a receipt or proof of purchase.

Please note: Items returned without first requesting approval will not be accepted.

How to Start a Return

To request a return, please contact us at return@vabiya.com.
Once your return request is approved, we will provide you with:

• A return shipping label.
• Instructions on how and where to send your package.

Returns should be sent to the following address:
33 Richard Road Rotherham S60 2QP England, United Kingdom

For any questions regarding your return, you can always contact us at Return@vabiya.com.

Damaged, Defective, or Wrong Items

Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We will review the issue and make it right as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, flowers, plants).
• Custom products (e.g., personalized or special orders).
• Personal care items (e.g., beauty products).
• Hazardous materials, flammable liquids, or gases.
• Sale items or gift cards.

If you are unsure whether your item qualifies, please contact us before initiating a return.

Exchanges

The fastest way to exchange an item is to return your current item. Once your return is approved and processed, you can place a new order for the desired item.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason, without providing justification. The returned item must meet the eligibility requirements listed above.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved:

• Your refund will be processed to your original payment method within 10 business days.
• Please note that it may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Return@vabiya.com. build a complete set?