FAQ's

Currently, we only ship within the UK.

Orders are processed within 1 business day and usually arrive in 1–2 business days.

Once dispatched, you’ll receive a tracking email from orders@vabiya.com.

You can request a return within 30 days if the perfume is unused, unopened, and in original packaging. Email returns@vabiya.com.

Contact us within 48 hours at returns@vabiya.com with photos, and we’ll arrange a replacement or refund.

No, opened or used perfumes cannot be returned.

We accept all major debit and credit cards via Shopify Payments.

Yes, payments are encrypted and PCI-compliant. For billing help, email billing@vabiya.com.

Yes, all our perfumes are 100% genuine designer and luxury fragrances.

General Support: support@vabiya.com
Orders: orders@vabiya.com
Returns: returns@vabiya.com
Billing: billing@vabiya.com
Info: info@vabiya.com